Robotic Process Automation


End-to-end intelligent automation

In an increasingly connected world, automation capabilities allow organizations to do more with less across their business.

We’ve made important strides with process automation. But the patchwork nature of these services is holding back our ability to scale automation across the enterprise, from digitizing pen-and-paper tasks to automating complex processes that span legacy and modern applications.

To realize the promise of automation, organizations must:

60% of all occupations have at least 30% of activities that could be automated

Automate processes across legacy software and modern cloud-based apps and services

 Leverage low- or no-code approaches to make automation accessible, and reusable, to everyone in the organization

Empower teams to easily bring AI models into their everyday workflows

Integrate digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) into a scalable, end-to-end automation solution


Automate workflows across the variety of modern cloud services that workers use every day. This API-based approach lets you automate workflows between applications and services, sync files, get notifications, collect data, and perform othercommon tasks.


Automate processes and exchange data with legacy, onpremises software that is still essential in many enterprises. This UI-based approach turns manual tasks into automated workflows by recording and playing back humandriven interaction with software systems that don’t support API-based automation.


Integrate AI models into your workflows with a low-code approach. Using capabilities like form processing, object detection, prediction, and text classification, this approach allows for the automation of unstructured inputs.


of organizations plan to
increase spending on
workflow automation in
the year ahead.

$1.5 B

Estimated worldwide
spending on RPA
software in 2020.


of organizations have
deployed, are piloting,
or are researching AI
technologies for their

A Closer Look at RPA

Attended RPA 

Runs on a worker’s PC to automate cumbersome or repetitive processes, allowing the worker to correct any errors as needed. This approach achieves many benefits of automation while allowing for human intervention when human intelligence or business experience is required.

Focus on more high-value work by automating boring, repetitive tasks like front-office activities. With attended RPA, humans initiate tasks or respond to specific prompts—like providing a yes/no response.

Unattended RPA 

Runs with no user logged in. Workflows trigger in the background based on events that happen, and then run at any time in the cloud. It is used to accelerate automation of high-volume, repetitive tasks without lifting a finger.

Let bots handle the tedious, menial work for you by recording and playing back actions—without the need for anyone to be at their computer. With unattended RPA everything is fully automated, so you’re able to schedule and trigger events which accelerates end-to-end automation of high-volume tasks.