Effective Date:
15/8/2024

Introduction
Instacloud Solutions LLP ("Instacloud," "we," "our," or "us") is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information in the course of our business. It also explains your rights regarding your personal data and how you can exercise them.

Scope
This Privacy Policy applies to all personal data processed by Instacloud in connection with the use of our products, services, websites, applications, software, servers, platforms, and any other offerings that reference this policy (collectively, the "Services").

1. Data Collection

1.1 Personal Data We Collect
We collect personal data that you voluntarily provide to us through our Services, as well as data generated through your use of our Services. The types of data we collect include:

  • Contact Information:
    Such as your name, email address, phone number, and postal address.

  • Usage Data:
    Information about your interactions with our Services, including the features you use, the content you access, and the duration of your sessions.

  • Technical Data:
    Such as IP addresses, device information, browser type, and operating system.

  • Third-Party Data:
    We may also obtain data from third-party sources, which we combine with data collected through our Services to enhance your experience.

1.2 Data Collection Methods
We collect data through various means, including:

  • Direct interactions:
    When you provide data through our Services, such as when registering for an account, filling out forms, or contacting us for support.

  • Automated technologies:
    We use cookies, web beacons, and similar technologies to collect data as you interact with our Services.

2. Use of Personal Data

Instacloud uses your personal data to:

  • Deliver and Enhance Our Services:
    Including the operation, maintenance, and improvement of our products and Services.

  • Personalize User Experience:
    Tailoring our Services to your preferences and interests.

  • Communicate with You:
    Sending you updates, notifications, and promotional materials, provided you have not opted out of such communications.

  • Ensure Security:
    Protecting the integrity and security of our Services and users.

  • Legal and Regulatory Compliance:
    Meeting our legal obligations and enforcing our terms and conditions.

3. Data Sharing

We share personal data only as necessary to provide our Services, comply with the law, and protect our rights. This may include:

  • Service Providers:
    We may share data with third-party service providers who assist us in operating our business and delivering our Services.

  • Affiliates and Subsidiaries:
    We may share data with entities under common ownership or control with Instacloud.

  • Legal Disclosures:
    We may disclose data if required to do so by law, or in response to valid legal processes, such as subpoenas or court orders.

4. International Data Transfers

Instacloud may transfer personal data outside of your country of residence to jurisdictions that may not have the same level of data protection as your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

5. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Right to Access:
    You may request access to the personal data we hold about you.

  • Right to Rectification:
    You have the right to request correction of any inaccurate or incomplete data.

  • Right to Erasure:
    You can request that we delete your personal data, subject to certain conditions.

  • Right to Restrict Processing:
    You may request that we limit the processing of your personal data in certain circumstances.

  • Right to Object:
    You can object to our processing of your personal data on grounds relating to your particular situation.

  • Right to Data Portability:
    You can request that we transfer your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

7. Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies to enhance your experience, gather usage data, and deliver targeted advertising. You may control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.

8. Compliance with CCPA and GDPR

8.1 CCPA Rights for California Residents
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request disclosure of the categories and specific pieces of personal data we have collected about you.

  • Request the deletion of your personal data.

  • Opt-out of the sale of your personal data, if applicable.

8.2 GDPR Rights for EEA Residents
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to withdraw consent at any time where we rely on your consent to process your data.

  • The right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable law.

9. Children's Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Instacloud Solutions LLP

701- Money Plant High street, Jagatpur Road, Sarkhej - Gandhinagar Hwy, near BSNL Office, Gota, Ahmedabad, Gujarat 382470

Email: info@instacloudsolutions.com