Managed Services

Managed Services


Managed Service Offerings

Our Managed Services Team help to manage your on-premises or cloud SharePoint and Office 365 environments moreover it also saves the managed service cost up to 30 to 40 %. Our team pro-actively monitors, maintains and manages your digital environment to maintain high levels of efficacy and production in the workplace.


SLA Driven Support Services customized to each customer’s specific needs

24/7 support available

Flexible hours of operation; US, Europe, AsiaPac, Middle East time zones covered

Dedicated teams for each customer

DB Managed Services

ICS provides Database, Data warehouse, and Business Intelligence (BI) administration and support services for Microsoft SQL Server, Oracle Database, and Oracle EBusiness Suite.

Data Modeling of Database and Data warehouse

Building BI solutions that analyze, predict, & improve product performance

High Availability, Load Balancing, and Replication

 Performance tuning and Memory Optimization

Disaster Recovery (DR), Backup and Restore

Security Enhancements

Azure and AWS Cloud Support

Application Managed Services

ICS provides application platform management of SharePoint, Office 365, Dynamics 365, .NET, ServiceNow both on-premise & in the cloud.

Implementation, Upgrades, and Migrations

Proactive monitoring of configurations and security settings

Proactive and reactive monitoring of application & database configurations

Application enhancements (Minor < 40hours)

Application bug & issue fixing

Cloud/Infra Managed as Service

ICS provides 24/7 cloud & infrastructure monitoring, administration and support services. We provide support for Azure, AWS cloud platforms and Windows & Linux administration.

Cloud Administration, Readiness Assessments and Optimization

Operating System Administration

Automated Infrastructure Provisioning

Firewall Management, and Global Load Balancing

Data Backup, Recovery & DR

Data Storage and Archival

Automation and DevOps Support

Security and Compliance