BOTs – Virtual Power Agent

Virtual Power Agent


Empower business by easily build intelligent chatbots

Quickly create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock.

Build the extra help you need

Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents.

Easily create your own chatbots: Create powerful chatbots—without the need for developers or data scientists—by using a guided, no-code graphical interface.

Empower virtual agents to take action: Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using power automate, or create complex scenarios with Microsoft Bot Framework.

Measure performance: Monitor and continuously improve chatbot performance using AI- and data-driven insights available in an easy-to-read dashboard.

Empower employees, one chat at a time

See how real customers are getting real results

Sales help and support issues

Opening hours and store information

Increased Customer Engagement

Monitoring Consumer Data & Gaining Insights

Easier Approach to Global Markets

Bots drive organizational productivity

Learn how organizations gained productivity and reduced the operational burden on HR and helpdesk employees using bots, like those built with Power Virtual Agents technology, and Microsoft Teams

Up to 30%

Reduction in requests requiring assistance

10% – 20%

Reduction of IT and support-ticket workload in starting phase

70 – 75%

Successful answer rate on employee requests/questions